HYUNDAI REMOTE SERVICES AND BLUE LINK FOR GOOGLE ASSISTANT

HYUNDAI MAKES REMOTE SERVICES STANDARD ON IONIQ AND BLUE LINK-EQUIPPED 2018 MODELS

FOUNTAIN VALLEY, Calif., April 13, 2017 – Remote door lock, Remote Start with Climate Control and the Monthly Vehicle Health Report are among the Blue Link services Hyundai Motor America will make standard via smartphone, smartwatch and Amazon Alexa for three years.

Hyundai Motor America announced the updated standard services packages for Blue Link-equipped 2018 Hyundai vehicles and 2017 IONIQ models. The rollout of the standard services will begin with the launch of the 2018 Elantra GT, Santa Fe Sport and redesigned 2018 Sonata models. The redesigned 2018 Sonata debuted at the New York International Auto Show today. In addition, Hyundai has also enhanced the Blue Link Remote Start with Climate Control feature to include control of the rear defroster and heated side mirrors for 2018 Elantra GT and Sonata.

“Remote start has always been our most popular remote service,” said Manish Mehrotra, director, digital business planning and connected operations, Hyundai Motor America. “Hyundai owners request more than one million remote starts a month during the winter and perform more than a million remote locks annually. Our customers love to be connected, so improving their value and overall experience at no additional cost maintains our commitment to do better.”

Hyundai is going above and beyond the competition by making key Blue Link safety and security features like Automatic Collision Notification, SOS Emergency Assistance and Stolen Vehicle Recovery standard to subscribers. These important features include immediate access to the Blue Link Emergency Response Center in the event of an accident, faster connection to emergency services and 24/7, 365 days/year access to emergency assistance via the dedicated SOS button. Blue Link can also assist the police in locating and recovering an owner’s stolen car.

In addition to making the current features standard, Hyundai will tackle the inconvenience of outdated map software by offering free downloads to maintain up-to-date navigation programming on the system’s SD card via the MyHyundai website. The complimentary updates also will be available for three years as part of the Guidance Package.

The complete set of standard features included are:

  • Connected Care Package
    • Automatic Collision Notification
    • SOS Emergency Assistance
    • Monthly Vehicle Health Report
    • Automatic Diagnostic Trouble Code Notification
    • Service Link
    • Maintenance Reminder
    • Driving Information
    • On-Demand Diagnostics
    • Enhanced Roadside Assistance
    • Blue Link Mobile App now with Charge Management for electric and PHEV models
  • Remote Package – Most features can be activated via Amazon Alexa skill, smartphone app or smartwatch
    • Remote Door Lock / Unlock
    • Remote Horn and Lights
    • Remote Start with Climate Control (Requires push button start)
    • Car Finder
    • Stolen Vehicle Recovery
    • Stolen Vehicle Slowdown
    • Stolen Vehicle Immobilization
    • Alarm Notification
    • Curfew Alert
    • Geo-Fence
    • Speed Alert
    • Valet Alert
  • Guidance Package – Requires Onboard Navigation
    • Multimedia and Navigation Updates (Provides complimentary map updates)
    • Destination Search Powered by Google
    • Destination Send-to-Car by Google

 

HYUNDAI ANNOUNCES BLUE LINK AGENT FOR THE GOOGLE ASSISTANT

Hyundai Owners Can Now Control Their Cars with the Google Assistant on Google Home

Blue Link Agent for the Google Assistant Debuts with the 2018 Hyundai Sonata


NEW YORK, April 13, 2017 – Hyundai’s Blue Link Agent for the Google Assistant, demonstrated at Pepcom’s Digital Experience prior to the 2017 Consumer Electronics Show (CES®) is now available for use by Hyundai owners. The announcement was made during a press conference at the New York International Auto Show today.

The Blue Link Agent for the Google Assistant allows control of various functions of a Hyundai vehicle with simple voice commands. These commands can include “Ok Google, Tell Blue Link to start my Santa Fe and set the temperature to 82 degrees, “Ok Google, Tell Blue Link to send the address of the Empire State Building to my Sonata”, and “Ok Google, ask Blue Link to unlock my car”.

To make these voice-activated features available to even more Hyundai owners, Blue Link Connected Care, Remote and Guidance packages are now free for three years on all 2018 Hyundai models and the 2017 IONIQ lineup. This announcement was also made at the New York International Auto Show today.

“We continue to lead the industry with these better customer-focused integrations,” said Manish Mehrotra, director, digital business planning and connected operations, Hyundai Motor America. “With the advent of Google Assistant’s capabilities, we want to provide Hyundai owners with the comfort of remote starting their car on a hot summer afternoon or the security of remotely locking their Sonata Hybrid while it’s parked in the garage at the end of a long day.”

Google Home is a voice-activated speaker powered by the Google Assistant that can provide real-time answers, activate streaming music services, smart home devices, and now, cars.

Google Home and the 2017 IONIQ Electric

Blue Link brings seamless connectivity directly into Hyundai cars with technologies including Remote Start with Climate Control, Destination Search powered by Google®, Remote Door Lock/Unlock, Car Finder, Enhanced Roadside Assistance, and Stolen Vehicle Recovery. Blue Link services can be easily accessed from the buttons on the rearview mirror and center stack, the web or via the Blue Link owners’ smartphone app. In addition to the action on the Google Assistant, some of these features can also be controlled via the latest Android Wear and Apple Watch smartwatch offerings.

How It Works
To send commands to the Hyundai Vehicles via the Google Assistant on Google Home, engineers developed a way to link a customer’s Blue Link Account with the Google Assistant voice activated services. Once a customer has successfully linked his or her account, Remote Service commands will only be sent to Hyundai vehicles after the Google Assistant prompts owners for their Blue Link Personal Identification Number (PIN).

Examples of Exchanges between Google Home and Hyundai Blue Link

Example User Statement to Google Assistant Example Google Assistant’s Response to User
“Ok Google, tell Blue Link to send the address of the nearest Starbucks to my Santa Fe.” “The address I found for the nearest Starbucks is 350 Fifth Ave, New York, New York. Would you like to send it to your blue Santa Fe?”
Yes. “A request to send point of interest has been sent.”
“Ok Google, what is the weather like today?” “Today’s forecast for Ann Arbor is 38 degrees with rain and snow.”
“Ok Google, ask Blue Link to Start my Tucson and set the temperature to 75 degrees.” “To remote start and set climate control of your black Tucson to 75 degrees, please say your Blue Link PIN. Or, say cancel.”
“9115.” “A request to remote start and set climate control has been sent.”
“Ok Google, tell Blue Link to start charging my IONIQ” “To remote start charging your gray IONIQ, please say your Blue Link PIN. Or, say cancel.”
“1978.” “A request to remote charge has been sent.”

Blue Link action on Google Home demonstration features include:

  • Sending a destination to the car’s navigation system
  • Remote horn/lights
  • Start and stop charging of Hyundai electric and plug-in vehicles
  • Remote Start with Climate Control
  • Remote Lock
  • Remote Unlock


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